Contact Us
FAQS from Anthony
Can I get an update on my pre-order?
The ETA is listed in the item description. This is updated only as we receive updates from the manufacturer. We have thousands of pre-orders at any time so it's not possible to provide personal updates. Feel free to reach out if the ETA in the item description has passed.Can you make a custom model of my car?
No, we don't do one off custom work. If you are looking at a quantity greater than 500, please get in touch.Do you buy second hand models?
Yes we do buy certain second hand models. We only buy them in person so you must be willing to bring them to our warehouse in Corrimal. They also must be in their original packaging.Please contact us via the contact form below for an appointment to bring your models to our warehouse.
We don’t buy the following brands:
- Hot Wheels
- Matchbox
- Models of Yesteryear
- 1:24 or 1:32 Jada
- Any plastic model kits
My item arrived damaged
Please fill out the contact form below with a picture of the damage and your preferred resolution (refund or replacement).EMAIL:
Please fill out the contact form below and we will get back to you as soon as possible.
Please check your spam folder if you haven't received a response.
If your query is regarding an existing order, please include your order number
PHONE:
We do not currently have a phone number.
Looking for an update on your pre-order:
Find the current status of all our pre-orders here: https://anthonysdiecasts.com.au/pages/pre-order-status
If you have any other questions regarding your pre-order, please email us at pre-orders@diecasts.com.au
If your query is regarding an existing pre-order, please include your order number
Visit Us:
We are located in the Illawarra region of NSW, Australia.
Address: 29 Ruddock St, Corrimal NSW 2518
We are approximately a 10 minute drive from Wollongong CBD or a 90 minute drive from Sydney CBD.
We are located right next to Corrimal train station.
Showroom Hours:
- Saturday: 10am - 2pm
Click & Collect Hours:
- Monday: 10am-4pm
- Tuesday: 10am - 4pm
- Wednesday: 10am - 4pm
- Thursday: 10am - 4pm
- Friday: Closed
- Saturday: 10am - 2pm
- Sunday: Closed